Google Photos is a gallery app, which comes pre-installed on your Android device. Store, edit, organize photos and videos by using an intelligent system by Google.
But despite being the preferred App for many users, it also has some drawbacks.
That is why we are going to tell you what they are. If you are a user of Google Photos, let's do it.
Google Photos problems and how to fix them
Here are several problems Google Photos What can happen and how to fix them:
The app is not responding
It may happen that Google Photos refuses to start and even closes. It is enough to clear the data of the application as a way to reset, just by following these steps:
• Go into Settings and select Applications.
• Opens Google Photos and look for the option Storage.
• Press Delete data with that the saved in the App will be deleted.
• Open the application again, make a backup copy of it and that's it.
Google Photos can't connect to the internet
One of the best features of the app is the Backup or backup you make of the images. When you take photos, they are quickly uploaded to the cloud but for this you need access to the Internet.
Sometimes even though you are connected, the application acts as if it is not connected and does not make the backup. It is also seen in a message «waiting for the connection«.
• Open the app and tap «waiting for connection".
• Turn on the backup and sync option.
• If you are using mobile data, turn on mobile data backup.
Some photo was deleted by mistake
Google Photos has a trash can where they are temporarily stored up to 60 days after being deleted. After that time, you will definitely lose them.
• Go into Google Photos.
• Press the three horizontal lines (at the top left).
• Open the Trash.
• Select the photo you want to recover and press Resetting.
It won't work, if you deleted the photos from an app other than Google Photos.
Group the wrong faces
It recognizes the faces and groups the photos of each person it identifies. Although you can get a face wrong and add those photos to someone else's photo pool.
• Open the Albums section.
• Find people and pets.
• Locate the group of photos of the person.
• Press the icon of the three vertical points (Upper area to the right).
• Delete the results.
• Choose the wrong photos.
• Accept the changes.
When finished, the photos are released and you can add an album where the person you want appears. This problem is common in similar people, twins or babies.
The app saves photos I don't need
Photos are synced and thus stored in Google Photos. Save screenshots, images downloaded or received from WhatsApp that you don't want to keep.
• Enter the App.
• Press the three horizontal lines (located at the top).
• Look for Settings.
• Choose Backup from device folders.
That way you only save the images you really need in an album. Despite these minor flaws, you can still enjoy how useful this app is for preserving your memories in photos.
Did you have any of these problems? Leave a comment below.