Are you looking for how to format a Moto G? Some time ago we published an article about the arrival of Android 5 to Motorola Moto G 2013, in which we told you some of the news and how to update.
It is possible that after receiving Android 5, the performance of your terminal has been reduced or it gives problems for some reason, and to try to solve it, the best option is to carry out a factory reset o hard reset.
In this post, we are going to see written and video two different ways to do a complete format when Motorola Moto G 2013 with Android Lollipop. Let's see it?
✅ Reset / format the Motorola Moto G to factory mode
After resetting to factory mode this deviceis will erase all data it contains, since it does not have an SD card. This includes photos, contacts, music, videos, apps… Any information that we have included since we bought the device. Therefore, if you do not want to lose all that data, you must perform a backup copy of your data on your computer.
Resetting the device will also help us remove malware or viruses.
We can do this process two forms different:
?Format / Reset Moto G from settings menu
This way is the easiest and fastest. We are going to Settings > Backup & reset > Factory data reset. After confirming these steps, and a few minutes, it will be formatted.
✍ Reset / format a Moto G from Recovery mode using buttons
If your screen does not work correctly or does not let you enter the "settings" menu for some reason, we can restore it from the recovery mode, using the power and volume up/down buttons.
- For that, we turn off the device completely.
- Next, we press the on/off and volume down buttons for about 3 seconds and release them at the same time.
- A series of options will appear and to scroll through them we will have to use the lower volume. We are pressing it until we reach "Recovery" and click the button turn up the volume, which will do the accept/confirm function.
- It will take us to a screen with the Motorola logo and after a few seconds we will see a second black screen with the Android doll lying down and open next to a text: “No commands”.
- We keep pressed on/off and, without releasing it, press one time volume up and we release both.
- We are already in the Recovery menu.
- Let Wipe data / factory reset and in this case, to confirm, we must press the button on off, not the volume up as before.
- A confirmation screen will appear with many No and a single Yes, so that we do not make a mistake and accidentally delete all the data.
- We stand on the option Yes and press the power button to confirm.
Done, all the data will have been deleted and hopefully, the problems that the mobile may have will also have been corrected.
You can see how to format a Moto G, in the following video at our youtube channel:
You can consult any questions that may arise in the comments at the bottom of this article and leave us your experience and opinions if you have formatted it. We hope it helps you!
Thanks, this info was very helpful, my friend's phone came back to life. Thank you!!!
Thank you
I was able to format my device without problems, I am very grateful
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
It does not allow me to enter the account
Help only the doll stays
The Android doll stays belly up and is no longer there
council
my moto g 3 cell phone stays on with the motorola logo, it does not respond to turn it off nor does it give me any input, it only stays with the logo, this happened to me since I got a software update and I clicked to update and it I erase and the image of the dead android came out hahahaha with a knife hahahaha really can someone tell me how to prescribe it
problem
Hello I have my Motorola g5 plus I reset it and the option does not Skip me If only one I do not have What could I do to be able to have how It Skips You. You
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
[quote name=”Ingrumra”]When formatting the equipment, is the microsd also formatted? , I think there is also a virus there so I guess the most appropriate thing is to also format it.
Thanks!!![/quote]
Yes, it is best to format it. So it starts from 0.
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
When formatting the equipment, is the microsd also formatted? , I think there is also a virus there so I guess the most appropriate thing is to also format it.
Thank you!
I can't go back to factory mode
Hello, I have a 2nd generation motorcycle and I want to return it to factory mode but when I go to configuration it appears that this option is not enabled and I want to do it externally as you explain, but when it reached point 5 of pressing the on button and when I turn up the volume, the other options that they explain no longer appear and it just turns on again. I want to return it to factory mode because calls do not come in and some cell phone options are not enabled.
I reset but it says that the application has stopped
Hello, I would be very grateful to whoever could help me I have my moto g 1 but for days it appears on the screen "sorry the application has stopped" and it does not allow access to any function of the phone I did the hard reset but nothing remains the same quirn you know and tell me what I can do thanks regards
motorola g3
I have reset my motorola but now I can't use it because even though I put my account it doesn't allow me to open it why?
.
the same, despite the fact that I enter the account does not respond
still does not respond
[quote name=”Daniel Diaz”][quote name=”Federico Ponzio”]I did the hard reset to leave it as factory, but when restarting it asks me to enter the gmail account that was used, I enter it but it does not recognize it.
When I look at gmail it appears to me as a new MotoG3 device trying to log into the account.
how can i unlock it?[/quote]
Using the google account and password you had before the reset, it has to be unlocked.[/quote]
[quote name=”Daniel Diaz”][quote name=”Federico Ponzio”]I did the hard reset to leave it as factory, but when restarting it asks me to enter the gmail account that was used, I enter it but it does not recognize it.
When I look at gmail it appears to me as a new MotoG3 device trying to log into the account.
how can i unlock it?[/quote]
Using the google account and password you had before the reset, it has to be unlocked.[/quote]
still does not respond
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
[quote name=”Federico Ponzio”]I did the hard reset to leave it as factory, but when restarting it asks me to enter the gmail account that was used, I enter it but it does not recognize it.
When I look at gmail it appears to me as a new MotoG3 device trying to log into the account.
how can i unlock it?[/quote]
Using the google account and password that you had before the reset, it has to be unlocked.
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
[quote name=”galimany”]hello, I did the reset to my moto g 3rd generation and I can't access with the google account, I changed the password and it keeps telling me to enter with one of the accounts of the owner of the equipment , what can I do?[/quote]
You have to enter with the google account you had before resetting.
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
PRESS THE POWER BUTTON AND VOLUME UP FOR A FEW SECONDS AND THE MENU WILL APPEAR, WITH THE VOLUME KEYS CHOOSE WIPE DATA/FACTORY RESET AND PRESS THE POWER BUTTON
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
Hello, following the steps of the tutorial, I managed to format my cell phone (moto g 3). It seems that everything went well when I formatted it. I had no problem. arrow I get the option to select the wi fi network but it can't detect any network and it doesn't give me access to the skip option, any solution please?
Consultation
I did the hard reset to leave it as factory, but when restarting it asks me to enter the gmail account that was used, I enter it but it does not recognize it.
When I look at gmail it appears to me as a new MotoG3 device trying to log into the account.
how can i do to unlock it?
reset
hello, I did the reset to my moto g 3 generation and I can't access with the google account, I changed the password and it keeps telling me to enter with one of the accounts of the owner of the equipment, what can I do?
does not appear
Hello, very good, I have a problem...
when I try to format the moto g and I give it the recovery option if it redirects me to the lying android doll but it does not say commands...
what I do?
DO NOT PASS!
I have the MotoG1 .. but when I press the recovery, it takes me to TEAM WIN RECOVERY PROJECT :/ and I don't get the black screen you say... in TWRP I get Reboot BUT in the end it stays on a white screen 🙁 help me 🙁
I can't format it.
What happens is that at the moment you are going to restart the factory following the steps, it returns to the menu where you exit the recovery option and so on... when you do the follow-up again, exactly the same thing happens and it does not let it start, and they start to appear at the bottom m,messages in english.
Interrogatory
My question is if I format the device with a version 5.1 lollipod it returns to 4.4.4 kitkat just answer me that
A different query to reset
Hello!! I wanted to know if you can help me.
It turns out that I want to download free videos from the Internet and when I try to download, the video player opens. Does anyone know how I can reverse this? I appreciate if you help me .. Greetings! 😉
SUPPORT
Hi..!!
I would like to see who can help me, I have the 3rd generation moto g, I bought it new a month and a half ago, the problem is that when the cell phone runs out of battery when I put it on charge and turn it on, it appears optimizing applications 9 of 9, but when it turns on completely and I'm about to use it, my applications are not there, I have to restart it again, "optimizing applications" no longer appears and when it turns on again only a few appear, and I have to restart it 2 or 3 times more for ALL my applications to appear :/
Does anyone have an idea of what is happening to my cell 🙁
Thanks..!!
I wait for answers
[quote name=”gonzalooo”]Hello, good afternoon, a question. I did the Wipe data/factory reset on my moto g and everything seemed fine. The problem arose when the APN was unconfigured and it is impossible for me to configure it because it does not want to enter the "add apn" option, thank you for your response[/quote]
The same thing happens to me what can be done in those cases
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
Hello! I would like to know how to reset my Motorola G second generation, with android 6.0! Thanks a lot
Yes it worked perfectly for me!
It worked very well for me, I searched everywhere to be able to unlock my cell phone, and this was the only one that worked for me
ormatear moto g 3rd generation with Recovery
It is not possible for me to select by pressing the vol key up, help!
reset
Resetting the moto G to factory mode will my cell phone have the android kitkat again?
RE: Format and factory data reset on Motorola Moto G 2013 with Android 5.0.2 Lollipop
Hello! Format the phone as lei, and select the option reboot system now at the end, and it does not turn on. can you help me? Thanks!
problem
Hello good afternoon, a question. I did the Wipe data/factory reset on my moto g and everything seemed fine. The problem arose when the APN was unconfigured and it is impossible for me to configure it because it does not want to enter the "add apn" option, thank you for your response
Not working
I have and still have lollipop. Neither one nor the other…Moto G first generation.
I want to remove a twrp in recovery
I would like to know how I remove the twrp that is in the recovery I don't know much about it and I would like if you can help me remove the aforementioned