In this android guide, we will see how to restart, reset and restore data to factory mode the Samsung Galaxy Express 2, one of the new phones of the South Korean company whose technical specifications we advanced a few days ago.
We will explain below different procedures to follow in the event of a possible problem that does not allow you to recover normal operation. Remember that the action called Hard reset or hard reset, you should do it only when you have no other solution to the problem that the mobile presents.
This can happen as a result of some badly installed or uninstalled application, because No. se remember let's remember el standard de unlocking or the password of the Smartphone. That is, any circumstance that blocks the mobile phone and make it unresponsive.
Before performing some of these tasks, we advise you to fully charge the battery. Remove the SIM card and SD card from the Smartphone.
Procedures to reset to factory mode Samsung Galaxy Express 2
Remember that the Hard reset will erase all data of the , so before doing it, if possible, it is essential to carry out a copy de fullfilment of security requirements of all our data, documents, contacts, messages, files, tones, etc.
First option (soft reset)
El first step What we must do if the device freezes or does not respond, is to remove the battery as we see in the image and put it back, with that we will restart the mobile, also called "soft reset".
For more information about this step, you can consult the guide of the Samsung Galaxy Express 2 in Spanish.
Second option (via menu)
If this does not solve the problem, there is no other option but to do a factory data reset. Remove the SIM card and on the home screen, tap:
- Menu and select Settings → Backup and reset → Factory data reset → Reset phone → remove all.
Attention, all data on the phone is deleted. At this point, you may have to establish again the password o standard de unlocking of your mobile, this action can be done from Menu – Settings – Reset settings.
Third option (button combination)
If this doesn't solve the problem, press and hold the power button for 8-10 seconds until you can see the Android boot prompt. Then, try to set the password again as we indicated in the previous section.
Fourth option (entering a code)
Finally, if none of the previous options are viable, through the phone application enter the following bar code:
* 2767 * 3855 #
Was this guide helpful in recovering this mobile phone? Have you had to go through this process? Tell us about your experience in a comment at the bottom of the page or in our Android – Samsung Forum.