Reset the Motorola Razr and restore data to factory mode

 

If Motorola Razr If you are experiencing performance issues, slow performance, etc., it may be time to reset it to factory mode, also called Hard-reset. Through this guide for Android, we are going to learn three ways to perform the restart and reset to factory mode of this Smartphone.

We explain below several procedures before a problem possible that it arises in the mobile phone and that does not allow us to recover its normal operation. This can happen as a result of some badly installed or uninstalled application, because we do not remember the unlock pattern or the password of the phone. That is, any circumstance that blocks the mobile and does not respond. 

Procedures to reset the Motorola Razr to factory mode

The action called 'Hard reset'or full reset, erase all the phone data, so it will be convenient to make a backup copy of the Motorola Razr data, documents, contacts, messages, files, ringtones, etc, and then restore that copy to the already restored phone.

Likewise, we advise you to fully charge the battery. Remove the SIM card and SD card from the Smartphone.

First option (Soft reset)

We press the volume down buttons and the power button at the same time for 20 seconds until the phone turns off. Once the phone is turned off, we turn it on again and it should start its normal operation.

Second option (via Menu)

If this does not solve the problem, there is no other option but to do a factory data reset. Remove the SIM card and on the home screen, press: Menu, and select Settings → Privacy. Here click on Factory Restore.

Select erase internal memory if you want to delete all phone information, applications, music, movies or photos.

Then tap Reset phone and Erase everything. If you have a security password, it will ask you for it before taking this step.

Attention XNUMX-hour, this action erases all data on the phone.

Third option (Key combination)

If we cannot enter the phone's menus, we will reset it to factory mode using the buttons.

1. We turn on the phone by holding down the power button + volume keys at the same time.

2. The device will display different options to choose from.

3. We use the volume up/down keys to scroll through the menus.

4. We select Recovery and confirm with the on button.

5. The Motorola Razr will power up with the Motorola logo and an exclamation mark.

6. We press both volume keys at the same time.

7. The device will display the text in blue with a black background.

8. We use the volume down key to scroll and the power button to select.

9. In this case, we scroll until Wipe data / factory reset is selected and press the power button to confirm.

10. Use the volume key again to move to YES – delete all user data and press the power button to confirm.

11. The device will start the Factory Data Reset – restore to factory mode.

12. Once the reset is complete, press the power button to start the reboot.

13. The message rebooting will be displayed on the screen.

The device will reboot and start its normal startup. After this procedure, the mobile will be as when we first took it out of the box, when we bought it.

If you are a Motorola Razr user, you may also be interested in:

• User manual and instructions for the Motorola Razr in Spanish

Was this guide useful to you? Have you had to go through this process? Tell us about your experience in a comment at the bottom of the page or through our Motorola Forum – Android.