Perform a factory reset on HTC Desire

htc desire factory reset

Si tu HTC Desire stops working well or you notice it slower than usual due to the number of installed applications, deletion of important files or other user "accidents", you can make it return to the initial configuration, when you first took it out of the box .

To get back to its initial state, we will have to do a factory reset, taking into account that all the information that the phone contains will be lost, so first, we will make a backup copy of all the data that we are going to need after the reset and that we do not want to lose.

Factory reset does not erase the data on the Micro SD card.

Performing a factory reset through the HTC Desire menu:

  • From the main screen, press MENU and then tap Settings.
  • Scroll down the screen, and then tap SD card & memory.
  • In that menu, below, «Rest. factory data”, press and then press reset phone.

With that, we will do the factory reset through the phone menus.

Perform a factory reset with the phone buttons:

If you can't turn on your phone or access settings, you can still perform a factory reset through the phone's buttons.

  • With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
  • Wait until three Android images appear on the screen, then release the VOLUME DOWN button.
  • Tap VOLUME DOWN to select “CLEAR STORAGE”, and then tap POWER.
  • Tap VOLUME UP to start the factory reset.

To consider. if you can't find what you are looking for for your android phone or you do not solve your doubts, you can enter our HTC – android forum and present your query.


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  1.   alexander mujica said

    htc locked
    I have an old HTC Desire Z blocked and I want to recover ALL THE INFORMATION.

    At the end of 2015 a child blocked it, now he asks me for an email and password, when I enter it he answers:
    "Invalid username or password" that work correctly on the web.
    Calling the mobile and trying to use it while the call is active does not work.

    Is there any way to boot the phone from SD to edit system files…?
    …such as booting a PC with a recovery disk that allows us to access and copy the content.

    I have seen as a possible solution to delete the “gesture” file to access again.

    It is NOT rooted and has S-ON.
    USB set to “Charge only”.
    Android is 2.3.3.
    Hidden menu available fastboot.

    What do you recommend I do?

  2.   luisa said

    helps
    Good afternoon, I want to know how to unlock the screen of an old sony ericson brand phone help me … thanks

  3.   Gabriel Edward said

    Help!!
    Hi, I'm Gabriel Marquez, my mother updated a software on htc desire 320 and I reset it and it doesn't start, it just stays blank on htc help: c pls (I'm 14 years old) I'm ingenious on pc: vy celu

  4.   idaira said

    Not even with the reservation does my mobile turn on
    I have an HTC Desire x…I haven't used it for a long time and it won't turn on. ..if I connect the charger, the red LED lights up, nothing else. … I try to reset but it does nothing

  5.   Edwin Alex said

    unlock htc phone
    My htc cell phone was blocked and I already did what was indicated. But when I press the volume down key more on, the first thing that votes for me is security Unlocked and it doesn't let me do anything else... Please, friend, I'm desperate, I need your help... Answer my question... I will be very grateful

  6.   valeriafigueredo✌ said

    RE: Perform a factory reset on HTC Desire
    served me a lot! thank you very much ;33

  7.   rob said

    HTC DESIRE LOCK
    My htc desire c was blocked and I exhausted the times in which I can enter by pattern, then it tells me that I must provide a gmail account which I had created myself, but it turns out that I do not remember which one it was since I had changed it. What I can do?

  8.   android said

    RE: Perform a factory reset on HTC Desire
    [quote name=”asdfg”]It turns out that yesterday the battery of my htc phone was completely discharged, as usual I put it on charge, it turns out that all the time I get the white home screen of “htc quietly brilliant”, and I tried to connect it to the PC and nothing does not connect, when charging if the green light comes out (it is charged), it does not even let me turn it off using the button and it can be thrown restarting all day until it downloads, I do not understand computer science, so what if you help me I will be very grateful, THANK YOU.[/quote]
    Hmmm he may have fallen into a coma…. try resetting to factory mode by buttons, although you will lose everything on the phone. If you have an sd card, try to take photos or videos from there first, before the reset.

  9.   asdfg said

    htc desire
    It turns out that yesterday the battery of my htc phone was completely discharged, as usual I put it on charge, it turns out that all the time I get the white home screen of «htc quietly brilliant», and tried to connect it to the pc and nothing does not connect , at the time of loading if the green light comes out (it's loaded), it won't even let me turn it off using the button and it can be thrown restarting all day until it downloads, I don't understand computer science so if you help me I'll really appreciate it, THANK YOU.

  10.   android said

    RE: Perform a factory reset on HTC Desire
    [quote name=”Aleloz”]My HTC thunderbolt was restored from factory and it restarted and it stayed as charging on phone activation. What can I do?[/quote]
    Try resetting it again, if not, I'd talk to htc support.

  11.   Alleloz said

    gets stuck
    My HTC thunderbolt was factory reset and it rebooted and it stayed as charging on phone activation. What I can do.

  12.   android said

    RE: Perform a factory reset on HTC Desire
    [quote name=”jhonarce”]and if it doesn't work that way why did I turn down the volume and press the power button for two or three seconds and it only turns on faster in front of the main menu and I've tried many times and nothing [/quote]
    Try several times, it will end up working.

  13.   android said

    RE: Perform a factory reset on HTC Desire
    [quote name=”Johnnie”]Thanks for the contribution friend!!
    He helped me solve a client's phone number and thus earn a little extra money that never hurts haha ​​;)[/quote]
    wellnn 😉

  14.   android said

    RE: Perform a factory reset on HTC Desire
    [quote name=”POTRITO”]HELLO, YOUR ADVICE WAS VERY USEFUL TO ME, IT WORKS
    THANK YOU[/quote]
    great

  15.   jhonarce said

    helps
    And if it doesn't work that way, why did I turn down the volume and press the power button for two or three seconds and it only turns on faster in front of the main menu and I've tried many times and nothing

  16.   Johnnie said

    Unlock
    Thank you for the contribution friend!!
    He helped me solve a client's phone and thus earn a little extra money that never hurts haha ​​😉

  17.   FOAL said

    UNLOCK
    HELLO I HAVE HELPED ME A LOT YOUR ADVICE WORKS
    THANK YOU

  18.   android said

    blank screen solution
    [quote name=”saniago henao muñoz”][quote name=”daiana14″]Hello, I need help!! I turn on my cell phone and the letters of htc are left, nothing else... I can't do anything!!!!!! I did all those steps but nothing!!!! HELP!!![/quote]

    Brother were you able to solve your problem, I have the same problem, help me??[/quote]

    Watch this:

  19.   saniago henao munoz said

    helps
    [quote name=”daiana14″]Hello, I need help!! I turn on my cell phone and the letters of htc are left, nothing else... I can't do anything!!!!!! I did all those steps but nothing!!!! HELP!!![/quote]

    Brother were you able to solve your problem, I have the same problem, help me??

  20.   android said

    blank screen solution
    [quote name=”atrager”]hello, the camera of my htc has stopped working, with a factory reset, can it be solved or inevitably I have to take it to the service?[/quote]

    If it's under warranty, it's best to have it seen at the store.

  21.   android said

    blank screen solution
    [quote name=”saniago henao muñoz”]Please help me, reset my htc and when I went to turn it on the screen went blank with the letters htc in the center, I already did the reset through the buttons and it doesn't work. WHAT DO I DO???[/quote]

    In the link they comment some solution:

  22.   saniago henao munoz said

    I did the factory reset and turn it on and the screen goes blank
    Please help me, I reset my htc and when I went to turn it on the screen stays blank with the htc letters in the center, I already did the reset by the buttons and it doesn't work. WHAT DO I DO???

  23.   gfefghbbvcfggh said

    It doesn't work
    I have an htc desire s and it doesn't work

  24.   attract said

    Camera does not work
    hello, the camera of my htc has stopped working, with a factory reset, can it be solved or inevitably I have to take it to the service?

  25.   trek said

    battery
    [quote name=”daiana14″]Hello, I need help!! I turn on my cell phone and the letters of htc are left, nothing else... I can't do anything!!!!!! I did all those steps but nothing!!!! HELP!!![/quote]

    Take the battery out and then try putting it back in.

  26.   daiana14 said

    Ask for help
    Hello, I need help!! I turn on my cell phone and the letters of htc are left, nothing else... I can't do anything!!!!!! I did all those steps but nothing!!!! HELP!!!

  27.   christiancardona said

    my htc doesn't work
    hello, good, see that I reset my htc desire and when the configuration is starting, it is normal for me to select language, use the on-screen keyboard, internet connection and synchronize data but then the screen is left in bold and it does not let me do nothing else it only lets me receive calls from time to time and it doesn't let me do anything anymore and after a while I get sorry the configure activity (configure in application) is not responding, and then it doesn't let me do anything
    What could it be? and what could i do to fix it?

  28.   irony said

    You have to press the volume key and, without leaving it, press the power key at the same time and wait a few seconds. After messing around for a while, you may be able to get it to work.

  29.   android said

    [quote name=”Carlos Joyera”]hello I have a problem with the htc desire when I go to turn it on the screen stays blank and with the letters htc but this one does not make any signal anymore please it is urgent I use it for him work[/quote]

    Is it a reset to factory mode from buttons?

  30.   Carlos Jewelry said

    [quote name=”juan camilo”]hello I did the reset and the white screen remains with the htc logo and the cell phone does not work help[/quote]
    have been able to solve your problem is that the same thing happens to me my brother has given me his phone the htc desire and when I put my card it does not start it happens to me like you

  31.   Carlos Jewelry said

    hello I have a problem with the htc desire when I go to turn it on the screen stays blank and with the letters htc but it doesn't make any signal anymore please it's urgent I use it for work

  32.   android said

    [quote name=”monica calle”]hello, can you help me, my phone was slow, I prescribed it as it came from the factory, but all the photos were deleted, can you recover them…. there is very important information for me like the birth photos of my son…please help me…thank you[/quote]

    Hello, you will have to remove the SD and put it in a pc, use a program called getdataback and analyze if they have been permanently deleted or not, if possible, this program will recover the photos, but do not save anything on the sd.

  33.   monica street said

    hello, can you help me, my phone was slow, I prescribed it as it came from the factory, but all the photos were deleted, can you recover them…. there is very important information for me like the birth photos of my son…please help me…thank you

  34.   david tow said

    friend I have a galaxy mini gabacho and everything is in english and spanish is not available what should i do for this option to be in spanish. Thank you"!

  35.   alexander alarcon said

    fabulous article thanks for the contribution, very good

  36.   mario vincent said

    hello how are you, my cell phone was malfunctioning and I reset it as they said but, I don't know what happens when I turn it on everything is fine but when I make calls the screen turns off and I can't hang up and my balance is consumed, and when I make calls and it goes to the message box of the other cell phone, I can't hang up the call, why is that?

  37.   teyo135 said

    thanks because it worked like a charm for me….. I reset from the keyboard…. uff

  38.   pipoarti said

    my problem is that after putting the cyanogenmod7, the phone turned off, and does not turn on. no recovery, no nothing. she has died. It doesn't charge the battery, it doesn't do anything at all. Any ideas other than throwing it away?

  39.   Juan Camilo said

    hello I did the reset and the white screen remains with the htc logo and the cell phone does not work help

  40.   theresa said

    Congratulations to whoever wrote this article… all morning looking for a solution and nothing, I did it like this and in a moment the thing was solved, hehe. Thank you very much really

  41.   ivanps said

    look is that my htc desire does not read my memory card and I have already reset it and all that I can do

  42.   telephone bill said

    Thank you very much, although the operating system still does not boot…. I don't know what to do anymore.

  43.   inembor alvarado said

    hey savi I put the password on my android cell phone and now I put the password and it tells me that it is incorrect but my cell phone is android but it belongs to sofri please answer me 🙁

  44.   Tonny said

    Thanks, it helped me to unlock it, although my applications were deleted... 😆

  45.   vaneyvalery said

    As ago, I can recover them from some mamera. Here on the mobile the empty photo gallery appears.

  46.   android said

    [quote name = »vaneyvalery»]I did the factory reset and deleted all the data from the memory card the photos is normal[/quote]

    It is not normal, we use desire and nothing was deleted.

  47.   android said

    [quote name=”QV”]And if none of this works? I throw my HTC in the trash?[/quote]

    Do not throw it away, one of these procedures must work, to bring your mobile back to life.

  48.   vaneyvalery said

    I did the factory reset and all the photos were deleted from the memory card how to recover them

  49.   vaneyvalery said

    I did the factory reset and deleted all the data from the memory card, the photos are normal

  50.   QV said

    What if none of this works? I throw my HTC in the trash?

  51.   Lena said

    [quote name=”Dani”][quote name=”Lena”]doesn't let me reset it, that is, I follow the instructions and it doesn't do anything, the screen stays black.
    This happened to me a long time ago, I did it and it worked but now it doesn't. What do I do? 🙁

    It's urgent tomorrow I'm going to town and I need the phone!!!![/quote]

    Can you reset it from the menu ?[/quote]

    No, I couldn't but everything is fixed now 🙂 thank you very much anyway really 🙂

  52.   android said

    [quote name=”Lena”] won't let me reset it, that is, I follow the instructions and it doesn't do anything, the screen stays black.
    This happened to me a long time ago, I did it and it worked but now it doesn't. What do I do? 🙁

    It's urgent tomorrow I'm going to town and I need the phone!!!![/quote]

    Can you reset it from the menu?

  53.   Lena said

    It won't let me reset it, that is, I follow the instructions and it doesn't do anything, the screen stays black.
    This happened to me a long time ago, I did it and it worked but now it doesn't. What do I do? 🙁

    It's urgent tomorrow I'm going to town and I need the phone!!!!

  54.   luisaaaa said

    The notification bar has been deleted on my htc chacha, I can't see the battery or the time of anything... how do I turn it back on?

  55.   VERONICA2040 said

    Hi how are things! I followed the steps and the screen is black! A drawing appears with the exclamation mark and a mobile…. but nothing else comes out what should I do!!! help!!!

    1.    Edin said

      You must have the understand button again so that it throws the letters at you to reset

  56.   mauro1995 said

    Excuse me, but I do the reset but the problem with the unlock pattern continues please what can I do

  57.   nmfactor said

    I have restarted the mobile perfectly. Thank you very much.

  58.   Julio Xavalin said

    and if you only have the htc wildfire s... how do you reset it if you can't access the menu? please answer quickly 🙁

  59.   cristo90 said

    I did it by restarting the phone and it's easier just to give the volume down button the power button I guess it's the power button

  60.   techno said

    look I don't know which is the power button on my mobile and I really need you to answer me quickly

  61.   merilit salinas said

    I want to know if the equipment supports facetime?