Moisture has been detected in the USB port. How to solve it? before going to the SAT

Moisture has been detected in the USB port

Moisture has been detected in the USB port, it is a message that you have ever been able to see on the screen of your mobile phone. It is very important the advantage that the phones that can get wet. A good number of high-end mobiles that have come onto the market in recent times are water resistant.

It does not mean that we can submerge them in water, but it does They have protection against raindrops or accidental falls into the water. Although like everything, they have their obstacles such as humidity and load.

Against accidents and against dust, these mobiles are excellent. But on these phones that can get wet and also on those that can't, the fact remains that USB port gets wet And because of that cannot be loaded. The system indicates this, sometimes without even getting wet before.

Therefore, below, we are going to tell you how we can solve this problem in a simple way.

Moisture has been detected in the USB port. How to solve it? before going to the SAT

This is a query that appears in many photos of brands such as Samsung, LG or Xiaomi.

What to do when our mobile detects humidity?

If we have received the following notification ''Check charger/USB port. Moisture has been detected in the USB charger port. Make sure it is completely dry before charging your phone. It may take a while for it to dry completely.''

charger port moisture

Right now we don't know what to do. It had never happened to us and also the mobile was not previously exposed to moisture. Well, it's not something to panic about.

When the mobile has gotten wet

Whenever the mobile gets wet, it activates its security mechanisms protecting its internal elements. But then the speakers don't work until all the moisture is expelled and the same goes for the USB port.

This USB port has a system that prevents short circuits. But this factor is activated for no reason, on certain occasions.

humidity mobile phone USB

When the mobile got wet, we must be patient and let it be dry completely. Once this do not have any kind of drop of water we can continue to use it. We can help absorb the water with a piece of kitchen paper by inserting it into the slot.

In those phones that have a case, this error is usually more frequent. With temperature changes, condensation occurs. And the detection system notices some moisture. When this is the case, what we can do is remove the cover for a while and then proceed to upload it.

Android mobile humidity problem

Moisture is detected in the USB port without getting wet

When the smartphone has not gotten wet, nor does it have a cover, but it still detects moisture, it may already be a system failure. This can be easily fixed. What we must do is a few steps and it is based on a restart:

  • We connect the charger to the USB cable.
  • We do the reset.
  • We let it turn on and check if the message no longer appears.

Last option, go to the SAT or technical service

As you can see, everything is a matter of being patient. If it keeps showing up, it may be a physical failure of the phone's own Micro-USB port. In this case, we will have to go to the SAT, customer service or technical service. There they can give us a diagnosis of whether it is the charging connector, the one that is defective or damaged.

Have you ever had the message Moisture has been detected in the USB port on your phone? what have you done to solve it? Leave a comment below.


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  1.   Alejandra said

    My tablet has no battery and when I tried to charge it, it wouldn't let me know that the USB port is wet, I've already done several things but nothing and I can't even restart it because it's off, what else can I do?