Mobile phones are more than just a telephone, since they have almost become a Swiss army knife, with which you can check the weather, carry out bank transactions, stay in touch, surf the web, and even make payments. In addition, they are a complete leisure center that many cannot miss in their pockets. For this reason, every so often they are usually renewed, to have all the news of the latest models. And one of the places you will have come looking for cheap mobiles is Yaphone, a store with prices that raise doubts, but we are going to clarify where the trick is…
What is Yaphone?
At first glance, when you arrive at the website of Yaphone, the first thing that strikes you is the price of the mobile devices they have for sale. They are too cheap to be real. For this reason, many think that it is a store such as Backmarket, of products that are reconditioned. Others believe that it is a store with second-hand mobiles or without a guarantee. And some even think that it is a scam and leave the web, or perhaps that they are imported products.
But the truth is that it is brand new smartwatches, smartphones and tablets, state-of-the-art, with a guarantee like in any other normal store, and they arrive. They are not scams like some offers that come through social networks like Facebook and end up keeping your money and not sending you anything. In this case everything is legal, and when you buy the device you will have it at home to enjoy it.
Having said all this, some will continue to doubt Yaphone, and will think: where is the trick? Well, very simple, the trick is in the taxes. And not precisely because they are not included in the price, they are included in the price you see. The key is that this online store will be registered in Andorra, so the taxes paid there are much lower than those paid in Spain, and therefore they can lower prices quite a bit and make them so competitive.
In Andorra hardly taxes are paid, they do not have that 21% VAT As in Spain, therefore, the Andorran company Yaphone SL can offer technology devices that can be up to 20% below normal. In addition, they often do flash offers, which will help you get a cheap product even more.
Now, if what you have is a company or you are self-employed and you want to deduct VAT for the purchase of a company smartphone or tablet, then it will not do you much to buy in this store, since in Yaphone you will not pay said VAT. Therefore, you will not have an invoice where this tax is reflected for the Treasury.
In the past, there were stores similar to these, where you could save money buying in countries like Andorra, or also a multitude of cheaper devices without that famous CANON tax that was paid for storage media and that was not paid in Germany, etc. For example, I still remember buying blank DVDs and CDs at stores like Nierle Media Group, Among others.
More information about Yaphone – Official Web
Any peculiarity?
Before making a purchase you should know if there are, or not, some Particularities when paying, returning the products, or their guarantee. Well, in Yaphone there are some peculiarities protected by Andorran law that are not the same as in Spain, such as:
- The claim period for your order due to transport damage or breakage is 24 hours from receipt of the package. After those 24 hours, if the product has been damaged during handling or transport, it will be without warranty.
- Yaphone acts as an intermediary in the case of making use of the guarantee, for which reason the carrier is not responsible for the costs.
- The warranty does not cover problems for issues related to:
- The operating system, the updates, or the installation of apps.
- Damage due to the passage of time such as the deterioration of the battery, casing, etc.
- Damage due to bumps or scratches that you have done to them.
- Problems derived from improper handling or from not having followed the recommendations in the manual.
Therefore, Yaphone's guarantee is the same as in other places, that is, 2 year warranty and that it only covers damages due to manufacturing problems of the device or material defects that have been produced during manufacturing.
To make use of the guarantee, you must make a claim and indicate the problem for which you are claiming. For this, an email is offered to contact Yaphone:
Once you contact, you will receive a courier at the indicated address to pick up the package for free and from there it will go to the technical service. There they will diagnose the problem and fix it. all in one term between 25 and 30 days, so if it happens to you, you should have another replacement device on hand during those days.
If the device has a solution, they will replace the problem part with an original one, and if it cannot be fixed, they will send you a new or reconditioned one. based on availability.
In case you want return the product, even if it has arrived in perfect condition, because you have changed your mind or you don't like it, you can do it, but you must deliver the material as is, without missing components and in its original packaging, with its protective plastic and everything. That is, it has to be untouched, it cannot be used for a while and then returned. But if you do, you will be charged a cancellation amount, which is around €9,95 (transport costs included).
Products that are not allowed to be returned are smart watches or activity bracelets and headphones, for hygiene reasons, and much more after the pandemic.
Once the product arrives and it has been confirmed that it has arrived in perfect condition, they will refund your money within a period of a few 14 calendar days. And it will be delivered to you by the same payment method you used for the purchase. If it is through the bank, remember that it may take a few days to be reflected in the movements of your account.