With COVID-19 cases on the rise in the US and around the world, Google detailed a series of steps on Monday. All of them to reduce the need for their employees to go to work to protect both their workforce and their communities from increased risk of exposure to the highly contagious disease, which has already claimed the lives of more than 5.000 people worldwide. the world.
One of the biggest steps the company is taking includes increasing use of automation and artificial intelligence algorithms to review content on its platforms, including YouTube and the Play Store.
App review times in the Play Store will be lengthened due to the Coronavirus
However, the company warns app developers and game publishers that
“Our automated systems may not always accurately classify content for removal, and human review of these decisions may be slower”.
In an official blog post on Monday, the company said:
"Some users, advertisers, developers and publishers may experience delays in some support response times for non-critical services, which will now be supported primarily through our chat, email and self-service channels".
According to Google, the security steps, which it says are unavoidable. "Because of these unprecedented times", you can increase the application review time to 7 days or more.
Along with Android developers, content creators on YouTube will also experience a marked slowdown in dispute resolution due to the new policies. And this is because the company will also use an automated mechanism for content moderation on the platform.
Fortunately, Google says that all of its products and services will remain fully functional during the coronavirus crisis, and the increased reliance on automation won't affect end users in any way.