In this tutorial, we will show you the steps to fix Netflix error code U7361-1253-C00D6D79. Netflix is the go-to hub for all kinds of TV shows and movies. Covering a wide variety of genres, it has one for every age group.
Although other streaming services for movies and series are also appearing as Disney Plus, Hulu and Amazon Prime, dethroning Netflix from the podium is not an easy task.
However, the app is recently witnessing a problem or two. Among them, one of the most common is Netflix Error Code U7361-1253-C00D6D79. There could be quite a few reasons for us to get this error. In that case, let's look at all the possible reasons for it, followed by their associated fixes.
It is not a procedure for Android devices, but for Windows 10 computers. Although we deviate a bit from the Android theme of this website, we think that it can be very useful for Netflix users on PC. So, without further ado, let's get started.
How to fix Netflix error code U7361-1253-C00D6D79
The above error is being witnessed by Windows 10 users running the Netflix UWP (Universal Windows Platform) app. When trying to access the contents, users see the following error message:
“We are having trouble playing this title right now. Please try again later or select a different title.”
There might be app related issues or some issues related to your Windows 10 PC. So, to fix Netflix error code U7361-1253-C00D6D79, follow the below methods.
Solution 1: Update Windows
Windows usually releases new updates from time to time. This not only brings new features but also bug fixes and stability improvements. So if you have not updated your PC to the latest version of Windows, then you might be facing the above mentioned error.
Therefore, it is recommended to follow the steps below, check for the update and install it if it is available.
- Go to the Start menu and search for Run. In the Run dialog. to write ms-settings: windows update and hit Enter.
- This will open the windows update dialog below configurations page. From the right side of the screen, click Search for updates.
- Windows will check for a new update and if it is available, just click Install on pc.
- Once the update downloads and installs, restart your PC. After that, try to access Netflix and check if the Error Code U7361-1253-C00D6D79 is fixed or not. If not, follow the next method given below.
Solution 2 – Update the Netflix app
If you are using Netflix through your Universal Windows Platform instead of from the browser, you might also have this problem. It may be that you have not updated the application for a long time and this is causing problems in its normal operation.
Follow the steps below and get the latest version of the app.
- As with the previous fix, launch the Run dialog. You can also use the Windows + R hotkey for the same thing.
- Then type ms-windows-store://home and press Enter.
- You will now be taken to the Microsoft Store. Click on the three horizontal dots at the top right. Select Downloads and updates of menu
- On the Downloads and updates screen, click the Get updates option. The Netflix app will be updated to the latest version.
- Once it does, restart your PC, launch the Netflix app and see if the Error Code U7361-1253-C00D6D79 has been rectified or not.
Solution 3 – Use the Windows troubleshooter
If Windows update and Netflix update failed to fix the problem, then Windows Troubleshooter might help. This tool not only finds the problem, but in most cases also shows the possible solution.
There are many methods to access the Windows Troubleshooter. But we will choose the shortest path possible:
- Open the Run dialog box with the Windows + R hotkey combination, type ms-settings: troubleshoot and press enter.
- The Troubleshooting menu will now appear. From the right hand side, scroll to find and fix other problems and click Windows Store apps.
- Then click Run the troubleshooter. The troubleshooter will search for the errors and bring up the associated solutions as well.
- Click on Apply this solution and restart your PC. This should fix error code U7361-1253-C00D6D79. If not, here is what you could do.
Solution 4 – Complete pending downloads
If there are any pending downloads and you try to stream content through Netflix, there may be a problem. So make sure to complete any pending downloads before proceeding.
This could be done as follows:
- Open the Netflix app and go to your dashboard. Click the action button in the upper left corner and select My downloads of menu
- Then click on the Manage, option present at the top right and you can complete the pending downloads or remove them from the list.
- To remove any download, select the file and click the Delete option. Once done, close the app, restart it. When you do, you should have fixed Netflix error code U7361-1253-C00D6D79.
Solution 5 – Reset the app
If none of the above methods managed to fix the problem, then you could revert the app to its default state. To do so, follow the steps below:
- Open the Run dialog box, type ms-settings:appsfeatures and press Enter. This will open the section Applications and features from the Settings page.
- Now scroll down until you find the app Netflix. Click on it to expand the menu and then select Advanced.
- Finally press again Restart in the confirmation dialog that appears. Once the process is complete, launch the app and see if the Netflix Error Code U7361-1253-C00D6D79 is fixed or not.
Solution 6 – Reinstall the app
If the Reset option didn't work, then uninstalling and reinstalling the app is the only option. This is how it could be done:
- Using the command ms-settings:appsfeatures In the Run dialog box, open the Program and features menu.
- Now scroll to the Netflix app and click on the Advanced Menu. From the expanded menu, click uninstall Once the uninstall process is complete, restart your computer, and then follow the steps below to reinstall it.
- Again open the Run dialog and this time enter ms-windows-store://home. You will now be taken to the Windows App Store.
- Busque Netflix and then click on Get to download and install it on your PC. Once done, launch the app and the error should now be fixed.
Conclusion
With this, we conclude the guide on how to fix Netflix Error Code U7361-1253-C00D6D79. We have shared six different types of solutions. Any of the above could correct the problem. Let us know which of the above did the full and fixed it.